VoIP Engineer

Commio is seeking a full-time, U.S.-based engineering professional with the commitment, desire, and drive necessary to support voice solutions for Carrier, Wholesale & Enterprise customers. Commio is hiring VoIP Engineers in the Customer Operations NOC.

Commio is a leader in cloud-based voice application development. Our solutions and services are deployed worldwide and are used by more than 1,500 customers, Internet Telephony Service Providers, and application developers.

What You’ll Do

  • Consult with customers to find solutions to problems they are facing
  • Conduct discovery, product demonstrations, and negotiation calls for prospective customers
  • Engage meaningfully about our solutions with mid-level and senior management
  • Exceed customer expectations and provide support to the team
  • Collaborate with internal team members, including support and technical team members

Qualifications

Minimum 2 years of VoIP engineering experience.

Skills Needed

  • Customer-facing NOC experience
  • Experience with VoIP, specifically the SIP protocol
  • Excellent communications and follow-up skills
  • The ability to think critically and solve problems
  • Excellent interpersonal skills and the desire to work with people

Why Apply?

  • Be part of a growing company: double-digit year-over-year growth
  • Receive intensive training to maximize your potential: experienced, hands-on management who wants to develop you into a successful AE
  • Substantial potential for career growth
  • Sell solutions with significant, clear value: products provide clear ROI for customers, which helps significantly during the sales cycle

Commodore Benefits & Perks

  • 100% paid medical for employees
  • 401K with company match, fully-vested upon enrollment
  • Medical & dependent care FSA
  • Competitive compensation
  • Responsible Time Off (PTO) + 10 paid company holidays
  • Paid parental leave for both adoptive and birthing parents
  • Employee referral bonus program
  • First Friday’s catered lunch
  • Third Wednesday’s birthday & work anniversary recognition
  • Friday afternoon happy hours
  • Company-wide volunteer days
  • Quarterly company socials
  • Annual holiday party
Job Category: Network Operations
Job Type: Full Time
Job Location: Remote

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