Branded identity and app-like messaging experiences take center stage in CTO Mike Tindall’s product preview
ST. PETERSBURG, FL – At Cloud Connections 2025, Mike Tindall, Co-founder and Chief Technology Officer of Commio, introduced two forward-looking solutions aimed at transforming how businesses engage customers through voice and messaging.
Speaking with Doug Green of Technology Reseller News, Tindall discussed SignatureCallingTM, Commio’s branded calling product developed within the BCID (Branded Caller ID) ecosystem. Designed to address the increasing problem of spoofed phone calls and diminished customer trust, SignatureCalling provides end-to-end identity delivery that authenticates the brand, displays company logos, and optionally explains the reason for the call.
“Life is complicated. I like things that are easy.” – Mike Tindall, Commio CTO
“Phone numbers are ephemeral,” said Tindall. “The real question is: how do you establish identity? That’s what BCID and SignatureCalling solve for.”
Alongside this, Commio unveiled InstantAppTM, a reimagined version of RCS (Rich Communication Services) designed to turn messages into rich, interactive brand experiences within a user’s native messaging app. “We call it InstantApp because it functions like a complete mobile application, right inside the inbox,” explained Tindall. “It allows brands to offer real-time engagement—like coupons, appointment scheduling, or product offers—at the tap of a button.”
Both SignatureCalling and InstantApp are being soft-launched and will be made available to enterprise customers across a wide range of verticals. Tindall noted that channel partners and managed service providers (MSPs) will play a key role in bringing these solutions to market.
“These tools are especially powerful for industries like automotive, HVAC, and retail, where customer engagement and trust are key drivers of repeat business,” said Tindall. “We’re excited to empower our partners with this next generation of communications.”
For more information about SignatureCalling and InstantApp, contact us.
About Commio
Commio is a cloud voice and text messaging API platform that enables VoIP providers to deliver rich omnichannel customer conversations at scale. Commio is unique as the only CPaaS that gives customers total control and transparency, plus reliable, high-quality, cost-effective communications. Commio is the essential ingredient that makes our partners’ products, services and experiences, better. Commio’s smart, reliable solutions are easy to implement and scale with you, so you can deliver more calls and texts, be more competitive, and save money. Intelligent call routing with multiple layers of voice carrier redundancy mean less worry and more happy customers—plus lower costs. See beyond the Voice API to gain visibility into every call, then take control of routes and carriers to improve call delivery and quality. That’s Commio peace of mind!
Commio, thinQ, and teli are registered trademarks of thinQ Technologies, Inc. All other trademarks are the property of their respective owners.
Contact Information
Scott Navratil
Chief Revenue Officer
Commio
snavratil@commio.com
(919) 890-0000
