Text Messaging

SMS/MMS Fees & Surcharges

Commio’s text messaging products support Application to Person (A2P) services. 

Updated: November 17, 2022

Commio text messaging supports A2P (Application to Person) delivery, and are subject to messaging surcharges, brand and campaign registration fees, and other fees as listed below. For new commercial A2P 10DLC (long) and short code plus toll-free and international SMS/MMS services, the surcharges are based on the recipient carrier network. This surcharge fee is on a per message basis, and differs between recipient carrier networks. This fee is equal to the fee that customers pay for the termination of messages to the destination network today. Commio passes this fee through to our customers at no markup.  

To ensure transparency, this fee will appear as a separate line item on your invoice. We will not implement and subsequently pass this fee on unless the fee is passed to us on a carrier-by-carrier network basis. This implementation will ensure the highest rates of completion percentage of our messaging platform. Surcharges, both the fee and the effective dates, are being communicated on a carrier-by-carrier network basis.

Any update or change to the fees will be proactively announced to all Commio partners via our Technical Updates email list and all who have an active SMS/MMS account with us. For questions, open a support ticket via support@commio.com and our experts will respond as soon as possible.

Long Code General Fees
SMS Enabled Number
.01
Monthly Recurring Cost (MRC)
Brand Registration
Applied for each registered brand.
$4
One Time Per Submission
Campaigns
All Standard & Special Campaigns
$10
Monthly Fee Per Campaign
Specialty Campaigns
Varies
See below.
Vetting
DCA Fee
$15
One-Time Charge
Optional Vet
Standard & Enhanced
$40 & $95
One-Time Charge

DCA Fee: Campaign Registry Manual Review
Commio’s primary upstream DCA (Direct Connect Aggregator) requires a manual review of all campaigns submitted through The Campaign Registry (TCR) for approval. This may cause new campaign starts to be delayed. You should build as much advance time as possible into your campaigns while we determine the length of any delays going forward.Our Direct Connect Aggregator is charging a fee of $15 to vet each campaign, including each resubmission of a previously rejected campaign. If the carrier is required to do additional campaign vetting, a services engagement and associated fees may be required. You will be notified if this applies to your campaign(s). 

Campaign Service Activation Fees: Sole Proprietor
Commio’s primary upstream DCA (Direct Connect Aggregator) is no longer approving 10DLC Sole Proprietor campaigns. They reserve the right to reevaluate Sole Proprietor campaigns in the future, which could result in the suspension of previously submitted Sole Proprietor campaigns. 

Number Pool Configuration Fee: T-Mobile
A one-time pass-through fee of $2,000 will be charged by T-Mobile for each number pool (more than 49 numbers per campaign) provisioned during the implementation process. Up to 10 Campaign ID's can be submitted at a time for a total T-Mobile charge of $20,000. The fee is charged per T-Mobile Campaign ID or Sub-ID. There are no support costs or additional costs payable to The Campaign Registry (TCR) but there are additional messaging costs associated with running 10DLC campaigns. 

Inactive 10 DLC Campaigns: T-Mobile
T-Mobile requires deactivation of all 10 DLC campaigns and associated long codes that do not support active message traffic during a rolling 60-day period. At least one long code must be associated with each campaign and support active message traffic during that period. On December 1st, 2022, T-Mobile may unilaterally deactivate unused 10 DLC campaigns without any associated long codes. If you are planning to use the campaign in the future, you must re-provision it. It is the responsibility of the customer who provisioned the 10-digit long code campaign and associated long code(s) to identify and de-provision the campaign and associated long code(s), once they are no longer in use.

Non-Use Fees: T-Mobile
T-Mobile is initiating a recurring pass-through fee of $250 for any unused campaign, where at least one short code or long code associated with such campaign does not support active message traffic over a rolling sixty (60)-day period. Enforcement and invoicing of this monthly pass-through fee is planned to begin February 1st, 2023. Campaigns without at least one associated long code and no active message traffic since December 1st, 2022, will be eligible for the fee, and on a rolling basis thereafter.

Please speak with your account manager for more information about these fees. For technical questions or troubleshooting, please contact support@commio.com and a member of our support team will get back to you. 

 
Long Code Campaign Registry Fees
Cost
Brand Registration Fee $4
Two Factor Authentication (2FA) $10
Account Notifications $10
Customer Care $10
Delivery Notifications $10
Fraud Alert Messaging $10
Higher Education $10
Low Volume Mixed $2
Marketing $10
Mixed $10
Voting & Polling $10
Public Service Announcement $10
Security Alert $10
Carrier Exemptions $10
Charity $3
Conversational Messaging $10
Emergency $5
Sweepstakes $10
Political $10
Social $10
Agent & Franchises $30
Vetting Through Portal (Aegis) $40
   

Short Code SMS
Short Code MMS
Carrier Network In Out In Out
AT&T 0.00250 0.0030
ClearSky 0.00200 0.00200 0.0040 0.0040
Interop 0.00250 0.0035
T-Mobile & Sprint 0.0025 0.0025 0.0100 0.0100
US Cellular 0.00350 0.0100
Verizon 0.003 0.0050

                       
Long Code SMS
Long Code MMS
Toll Free SMS
Toll Free MMS
Carrier Network In Out In Out In Out In Out
AT&T 0.004 0.005 0.0025 0.003
Bell Mobile 0.011 0.041
Bell Virgin Mobile 0.006 0.01
Bluegrass Cellular 0.0025
Boost 0.004 0.004 0.013 0.013 0.003 0.003 0.01 0.01
Cingular 0.002 0.0035
Claro Puerto Rico 0.0045
Includes P2P wireline msgs
Cricket 0.002 0.0035 0.0025 0.003
Eastlink Canada 0.0080 CAD*
Includes P2P wireline msgs
0.010 CAD*
Includes P2P wireline msgs
enflick 0.0015 0.002
Fido Canada 0.01 CAD (5/1) 0.02 CAD (5/1)
Freedom Wireless
Metro PCS 0.004 0.004 0.013 0.013 0.003 0.003 0.01 0.01
Rogers Canada 0.01 CAD (5/1) 0.02 CAD (5/1) 0.009 CAD 0.015 CAD
Sprint 0.004 0.004 0.013 0.013 0.003 0.003 0.01 0.01
Telus 0.006 0.01
Telus Canada 0.0080 CAD*
Includes P2P wireline msgs
0.0130 CAD*
Includes P2P wireline msgs
textnow 0.0015 0.002
T-Mobile 0.004 0.004 0.013 0.013 0.003 0.003 0.01 0.01
US Cellular 0.005 0.01
USCC
Verizon Wireless
* Registered traffic only.
0.003 0.00520 0.003 0.00500
Videotron 0.007 0.007
Virgin 0.004 0.004 0.013 0.013 0.003 0.003 0.01 0.01
Viya Wireless

   
Countries: Long Code A2P For SMS
Rate
LatAm Surcharge-Digicel (Antigua & Barbuda) $0.0247
LatAm Surcharge-Digicel (Barbados) $0.0247
LatAm Surcharge-Digicel (Cayman Islands) $0.0247
LatAm Surcharge-Digicel (Jamaica) $0.0247
LatAm Surcharge-Digicel (Saint Kitts and Nevis) $0.0247
LatAm Surcharge-Digicel (Saint Vincent and the Grenadines) $0.0247
LatAm Surcharge-Digicel (Trinidad and Tobago) $0.0247
LatAm Surcharge-Digicel (Virgin Islands, British) $0.0247
Network Operator-Bermuda Digital $0.0025
Network Operator-Comnet Wireless $0.0025
Network Operator-Cspire $0.0025
Network Operator-Viya Wireless $0.0025
Network Operator-Freedom $0.0046
Network Operator-Bermuda Digital (Bermuda) $0.0025
Network Operator-Viya Wireless (Virgin Islands, U.S.) $0.0025
Panama - Digicel $0.0247
Jamaica - Digicel Jamaica $0.0247
Trinidad & Tobago - Digicel Trinicad & Tobago $0.0247
Haiti - Comcel Haiti $0.0247
Suriname - Digicel Suriname NV $0.0247
Anguilia - Digicel Anguilia $0.0247
Antigua & Barbuda - Digicel Antigua & Barbuda $0.0247
Barbados - Digicel (Barbados) LTD $0.0247
Cayman - Digicel Cayman LTD $0.0247
Dominica - Digicel Dominica $0.0247
Grenada - Digicel Grenada LTD $0.0247
St. Kitts & Nevis - Digicel St. Kitts & Nevis $0.0247
St. Vincent - Digicel (St. Vincent) $0.0247
Turks & Caicos - Digicel (Turks & Caicos) $0.0247
Aruba - Digicel Aruba $0.0247
British Virgin Islands - Digicel British Virgin Islands $0.0247
Montserrat - Digicel Montserrat $0.0247
Guadaloupe - Digicel Guadaloupe $0.0247
Martinique - Digicel Martinique $0.0247
Argentina - Telefonica Argentina $0.0434
Brazil - Telefonica Brazil-VIVO $0.0062
Chile - Telefonica Chile $0.0434
Columbia - Telefonica Colombia $0.0434
Costa Rica - Telefonica $0.0248
El Salvador - Telefonica El Salvador $0.0248
Equador - Telefonica Equador $0.0806
Mexico - Telefonica Mexico $0.0248
Nicarauga - Telefonica Nicaragua $0.0248
Panama - Telefonica Panama $0.0248
Peru - Telefonica Peru (BSI) $0.0806
Uraguay - Telefonica Uruguay $0.0062
Venezuela - Telefonica Venezuela (Telcel) $0.0248
Brazil - TIM Brazil $0.0359
Panama - Cable & Wireless Panama $0.0496
French Guyana - Digicel French Guyana $0.0247
Guatemala - Telefonica Guatemala $0.0248
Claro - Puerto Rico $0.0045
   

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