Video: Ensuring Voice Disaster Recovery from Dial to Delivery

Tim McLain

Why Watch?

  • Gain actionable insights and practical strategies to enhance your voice service resilience.
  • Learn how technology can simplify disaster recovery planning and execution.
  • Discover how Commio’s solutions seamlessly integrate with your existing infrastructure for improved redundancy and reliability on mission-critical services.

If your company’s bottom line depends on making and receiving calls, chances are you know down to the penny what a day or even a minute of telecom downtime would cost you. If you’re involved in managing or supporting telecommunications, the fear of an outage probably keeps you up at night.

The use of multiple carriers (i.e., redundancy) and auto-failover helps ensure your calls get delivered, but there’s a big difference between the various carriers and also the various providers; what to look for? And, your incoming calls are often just as important as your outbound dials, yet  few providers offer inbound redundancy; is it even possible? Help!

Watch Commio VP Eric Leon discuss six critical topics to explore if you need to protect your inbound and outbound call streams, including:

  • The Current Landscape: Understanding the challenges and importance of disaster recovery in voice communications.
  • Outbound Voice Strategies: Real-time failover benefits, misconceptions on least-cost routing, and the pros of vendor diversification.
  • Inbound Voice Solutions: Overcoming the single point of failure misconception and selecting premium providers for unmatched reliability.
  • Commio’s Innovative Approach: A glimpse into our intelligent call routing and direct connections that enhance service continuity and quality.
  • Special Focus on Toll-Free Numbers: What is a RESPORG, and the specific disaster recovery considerations for toll-free services.
  • Technology’s Role in Redundancy: How automated solutions can significantly reduce operational burdens and improve response times.

The time to worry about disaster recovery is before there’s a disaster. Watch now to protect your phone calls, your revenue, and your brand!

Commio’s monthly Industry Briefings tap seasoned telecom experts to review the hottest topics around voice and text messaging in the cloud, helping you stay current on everything you need to know to power better customer experiences with smart, reliable omnichannel communications—while respecting your busy schedule.

Date posted: February 22, 2024

Topic: Inbound   Inbound Voice   Intelligent Call Routing   Outbound Voice   Toll-Free  

Tags: Disaster Recovery   Inbound Redundancy   Intelligent Call Routing  

Tim McLain

A passionate technologist at heart with more than 25 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

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