GLOSSARY

Cloud Communications Terminology

Caller Name Delivery | CNAM

Caller Name Delivery, also known as “Caller ID,” is used in US-based telephone networks to tell a call recipient the name of the person or business calling. When you call someone, the name that will appear is the “CNAM record” associated with your number. This record is updated when you contract with a carrier, or with a service provider who has carrier contracts.

You can also ask your carrier or provider to update the name shown. Some providers will charge a fee to add or change your CNAM, and it can take a week or two for a provider to forward your update to the central database of CNAM records and get it changed.

Return to glossary.

At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Caller ID

WHAT WE OFFER

 

Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.

';