RCS for Business

The messaging upgrade that turns text messages into branded, interactive experiences that build loyalty, boost engagement, and drive conversions.

Go beyond SMS with RCS for Business

Send rich, engaging media that drives conversions

  • Turn every message into a visual experience with videos, images, GIFs, and carousels.
  • Give customers a more interactive, visually engaging experience from the first tap.
Creektown Coyotes RCS message with team logo, verified sender badge, swipeable video highlights, a rewards card, and reply buttons

Build trust and recognition with every message

  • Reduce fraud anxiety by displaying your verified sender profile.
  • Be instantly recognizable with your logo, company name, and brand colors.
NestEgg Bank RCS message with verified sender profile, bank logo, brand colors, a welcome message, and a swipeable carousel of account options

Create interactive experiences that boost engagement

  • Include buttons that add items to cart, open maps or calendars, start calls, or launch a browser.
  • Encourage engagement by guiding customers through next steps with suggested actions and replies.
Styles 4 All RCS message with a personalized sale announcement, a swipeable product carousel with Add to Cart buttons, and suggested actions to locate a store or view all sale items
1B+
RCS messages sent daily in the U.S.
15-20%
Higher click-through rates vs. SMS
60%
More likely to interact with RCS messages
25%
Higher conversion rates vs. SMS

Features that Make Every Message Stand Out

Verified sender profile

Build trust with a verified sender profile that confirms the message is really coming from your business.

Brand presence

Be instantly recognizable with your company name, logo, and brand colors on every message.

Rich media

Create an elevated messaging experience by sending hi-res images, videos, product carousels, audio, and GIFs.

Suggested replies & actions

Add buttons, quick replies, and calls to action that make every message easy to engage with.

Insights & analytics

Measure campaign effectiveness with open rates, read receipts, and additional engagement metrics.

AI-powered automation

Save time and resources by using AI for audience targeting, message development, and scheduling.

Popular RCS Industries and Use Cases

Retail & eCommerce

  • Create a personalized shopping experience with product carousels and suggested actions.
  • Promote exclusive discounts and flash sales to loyalty members.
  • Recover abandoned carts with product images and one-tap checkout.
Oak & Andi Boutique RCS message showing an abandoned-cart reminder with a 3-item cart, product images, prices, a free-shipping total, and Checkout Now and View Cart actions

Restaurant

  • Showcase your menu, daily specials, and current offers with images, videos, and carousels.
  • Guide guests to order, reserve a table, or view the menu with one-tap actions.
  • Send order updates, reservation reminders, and waitlist notifications in real time.
Jordan Lake Grill RCS message showing a menu update with a Daily Special carousel — Lemon Herb Salmon with photo and View Menu action — plus Order Now and Reserve a Table quick replies

Automotive

  • Showcase new models and dealer inventory with image carousels and videos and book test drives.
  • Send service reminders and recall notices with one-tap scheduling.
  • Promote financing offers, dealer incentives, and lease specials.
Herald Auto Group RCS message showing a featured 2026 Apex Sport SUV with dealership photo, leasing and financing note, a Book Test Drive action, plus View Financing Offers and View Lease Specials quick replies

Travel & Hospitality

  • Promote vacation destinations, special offers on last-minute getaways, and limited-time deals.
  • Confirm bookings with itinerary details and add-to-calendar prompts.
  • Offer room upgrades with image carousels and one-tap confirmations.
Beach & Summit Travel RCS message promoting getaway destinations with a Bali Escape and Aspen Retreat limited-time-offer carousel, Book Now actions, plus View More Destinations and See last-minute deals quick replies

Healthcare

  • Remind patients of appointments with confirm, reschedule, and cancel options.
  • Send prescription refill alerts with one-tap ordering.
  • Promote wellness visits and immunization clinics and offer personalized health tips.
Keep Me Well Clinic RCS message reminding patients that flu season is almost here with a rich card, a flu-shot photo, a Book Now action, plus Get Directions and View Clinic Hours quick replies

Nonprofit

  • Request donations using rich cards with preset amounts.
  • Promote fundraising events and request volunteers.
  • Send recurring giving reminders and thanks for contributions.
Riverlight Foundation RCS message announcing an August 20 volunteer day boxing up clothing and personal care donations for local shelters, with a photo of volunteers, a Sign Up action, plus View Event Details and Make a Donation quick replies

Finance & Banking

  • Alert customers to potential fraudulent transactions and allow them to quickly confirm or block.
  • Promote pre-approved credit card, loan, or refinancing offers with image carousels and one-tap apply links.
  • Remind customers of upcoming loan, mortgage, or credit card payment due dates.
NestEgg Bank RCS message with a verified sender badge, bank logo, a Banking made simple header, a personalized greeting, a swipeable carousel of account options (Savings Accounts, Credit Cards, Personal loans), a View More Options button, and Message Us and Call Us quick replies

Sports & Venues

  • Send event reminders, mobile ticket links, parking details, and gate information before attendees arrive.
  • Promote upcoming games, concerts, tournaments, and events with rich media and clickable CTAs.
  • Drive concession and merchandise sales with targeted offers, mobile ordering links, and limited-time discounts.

Education

  • Notify prospective students about application status, enrollment steps, and financial aid deadlines.
  • Alert parents and students about urgent campus closures or schedule changes.
  • Use rich media to promote open houses or campus events and include RSVP buttons.
Pinecrest University RCS message inviting a prospective student to the Fall Open House, with a verified sender badge, a campus photo, event details for Saturday September 21 2024 from 10 AM to 4 PM, an RSVP Now button, and a View Additional Details quick reply

Flexible Integration

Use our intuitive, award-winning Commio Canvas web platform or connect via our developer-friendly API.

Commio Canvas

  • Easily create and send messages. No technical skills required.
  • Choose from a variety of suggested actions that encourage customer interaction.
  • Design and save message templates for use in future campaigns.
2026 INTERNET TELEPHONY Product of the Year award badge 2026 Visionary Spotlight Awards Winner trophy from ChannelVision
Commio Canvas message content editor showing a carousel RCS builder alongside a live Android handset preview of a NestEgg Bank message

Commio API

  • Connect RCS messaging directly into your existing systems and workflows.
  • Access our RCS developer documentation library with detailed information on how to build and launch campaigns.
  • Provides full control over campaign logic, content, and timing.
Commio RCS API curl example showing POST to api.thinq.com/messaging/send with JSON payload

Why Choose Commio for RCS?

Enterprise-grade reliability

RCS message delivery is powered by Gartner Magic Quadrant-recognized platforms that offer enterprise-grade reliability and trusted infrastructure.

Guided
onboarding

Our RCS specialists will guide you through the brand approval and verification process.

Unparalleled support

Receive ongoing support from our expert U.S.-based Professional Services team.

API or Commio Canvas

Implement our developer-friendly API into your systems, or easily create, send, and track messages with Commio Canvas.

Get Started in Four Easy Steps

1

Meet with Commio

One of our messaging experts will provide an interactive RCS demo and discuss your messaging strategy and goals.

2

Get registered and verified

Submit your business details, brand assets, and sample use cases to get registered with carriers and obtain verified sender status. Commio guides you through this process.

3

Design your message

Create stunning, interactive messages that include image carousels, videos, rich cards, and one-tap actions.

4

Launch & optimize

Start sending messages and monitor analytics to help optimize future campaigns.

Frequently Asked Questions

RCS elevates traditional SMS by supporting a variety of features, including verified business profiles, high-quality media, carousels, and suggested replies, all within the native messaging app on the device.
RCS is currently available on all Android devices and Apple devices running iOS 18.1 or higher.
If the recipient's device doesn't support RCS, Commio automatically falls back to MMS or SMS so their message is still delivered.
Most businesses launch their first campaign in approximately 4 weeks. Our team will guide you through the RCS Agent registration and carrier approval process.
Yes. RCS messages are encrypted in transit to protect against interception and include verified sender profiles that help reduce fraud.
Fill out the form on this page and one of our messaging experts will reach out to you to schedule a call.

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