GLOSSARY

Cloud Communications Terminology

Toll-Free Messaging

A toll-free number is any phone number that starts with “8xx,” which signifies that there will be no charge to call it within the United States. Toll-free messaging is simply the use of a toll-free number to send or receive a text.

Toll-free numbers have often been used to support a company’s brand (think “1-800-FLOWERS”), and toll-free texting campaigns can be used to extend that brand recognition. Whether you choose to send toll-free messenging or not, you should ensure that your toll-free numbers are SMS-enabled so that customers can contact the company by text if they prefer. In fact, most people assume that all numbers can be texted.

See also:
Long Code Text Messaging | 10 Digit Long Code | 10DLC, Multimedia Message Service | MMS,
Messages Per Second | MPS,
Short Code Text Messaging,
Short Message Service | SMS,
Toll-Free Voice

Return to glossary.

At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Toll-free Messaging

WHAT WE OFFER

 

Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.