Commio’s 2023 Year in Review

Tim McLain

New Functionality in our Cloud Communications API Platform & Across the Business

2023 was a busy year at Commio (and based on the number of calls and messages, for many of our customers, as well!). You can see just a few of our stats in the infographic below. 

We now have 7.7 million phone numbers. If you need a number, we probably have it; but if not, we’ll get it. And, 154 states/LATAs (Local Access and Transport Areas) are now outbound and inbound disaster-recovery enabled at Commio (~80% coverage). That means you have total control of your calls from dial to delivery.

Commio's 2023 Year in Review

Commio’s Marketing and Support teams were very busy in 2023 helping customers understand the brave new world of updated FCC | carrier | DCA rules and regulations, especially 10DLC messaging campaign approval processes that seem to evolve at the speed of light. We applaud their efforts to minimize fraudulent calling and messaging, but we’d welcome a short reprieve from changes! 

Note: If you have a question or a topic you’d like us to cover in more depth, please let us know on the Comments page. We love suggestions and we’re happy to help!

Nobody was busier in 2023 than our Product team, though. First and foremost, we launched our all-new messaging service for 10DLC, toll-free, and short code messaging on commio.io, transitioned our teli.net messaging users over, and sunset the teli platform. In addition to making calling and messaging easier to access on a single platform, it ensures the latest security and technology. It also means everything is now under the Commio brand!

Even better, the update provides access to new data and enables new options. We provided an overview of these messaging changes in a recent blog post, and you can also review a couple of the screens below. See the full set of screens beneath the Infographic to make sure you’re taking full advantage of the product.

Screens and Functions

New to Commio? The commio.io interface is very intuitive and easy to use. Check out our new automated demo to learn more!

Of course, some things never change—like high quality dials with intelligent call routing, reliable voice and messaging delivery, call transparency and control, outbound and inbound redundancy, and much more. Curious? Contact us!

API Documentation Campaign Registry

API Doc Campaign Registry

Campaign Registry Landing Page

Campaign Registry Landing Page

Campaign ID in MDRs & Searchable

Campaign ID in MDRs Searchable

Campaign Summary Page to include Fees

Campaign Summary Page to Include Fees

Show Numbers Assigned & Pending Approval

Show Numbers Assigned Pending Approval

Notification on Number Assignment

Notification on Number Assignment

Brands and Campaign Charges on Invoice

Brands and Campaign Charges on Invoice

Show DCA Status on Campaigns

Show DCA Status on Campaigns

Edit Campaign

Edit Campaign

Reshare Campaign

Reshare Campaign

Show Carrier Terms Data for Campaign

Show Carrier Terms Data for Campaign

Apply for Brand Vetting & View Vetting Score

Apply for Brand Vetting & View Vetting Score

Place to Manage Groups or Import Groups

Place to Manage Groups or Import Groups

Place to Manage Groups or Import Groups

Filter by Campaign ID & Group on Configure Numbers

Filter by Campaign ID Group on Configure Numbers

Added Field for Group, MMS, Carrier & Total Surcharge in the MDRs

Added Field for Group MMS Carrier Total Surcharge in the MDRs

Paste or Upload Hosted Numbers

Paste or Upload Hosted Numbers

Option to Upload LOA for 10DLC Hosted Numbers

Option to Upload LOA for 10DLC Hosted Numbers

Search Options Hosted Numbers

Search Options Hosted Numbers

Custom Message Settings, Group Assignment, and “Bulk Release” option on Hosted Numbers

Custom Message Settings

Custom Message Settings

More Filters on MDRs and Download MDRs option

More Filters on MDRs and Download MDRs Option

More Message Settings

More Message Settings

On Demand Option for Port Ins

On Demand Option for Port Ins Confirm Port Ins

Two Factor Authentication

Two-factor Authentication Two-factor Authentication

Date posted: February 12, 2024

Topic: APIs   Inbound Voice   Messaging   Outbound Voice  

Tags: Disaster Recovery   Inbound Redundancy   Phone Numbers  

Tim McLain

A passionate technologist at heart with more than 25 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

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