How Do I Register my Phone Number for E911?

Michael Tindall

As a smartphone owner, you have the ability to set up your device to properly register your phone number for E911 services.

If You’re an Android User

From the Home screen, navigate: Apps icon > Settings > Advanced Calling. If unavailable, navigate: Apps icon > Settings > More > Advanced Calling. For Samsung devices, navigate: Apps > Settings > Connections.

  • Tap Wi-Fi Calling.
  • Tap Update Current Emergency Address.
  • Tap Update Emergency Address.
  • Edit the address if needed then tap Save.

If You Own an Apple iPhone

From the Home screen navigate: Settings Settings icon > Phone. If unavailable, swipe left to access the App Library.

  • Tap Wi-Fi Calling.
  • Tap Update Emergency Address.
  • Wi-Fi Calling Address: To proceed, from the Terms and Conditions screen, tap the radio button then tap Continue.
  • Do one of the following to return to the Home screen:
    • For devices with Face ID, swipe up from the bottom of the screen.
    • For devices with Touch ID, tap the Home button.
  • If address validation fails you are prompted to enter a new address until a valid address is entered. Keep in mind that this info gets transmitted to the emergency dispatcher for all 911 calls made over a Wi-Fi network.

E911 for Businesses

For business VoIP services, E911 can be set up with your service provider. If you’re a thinQ by Commio customer, you can easily add E911 information to any phone number you purchase or port to our inbound voice solution. In thinQ io under E911, select e911, Sites, then add a physical address to any of your phone numbers (DIDs).

E911 Inbound VoIP Calls

Have questions about E911 for your numbers? Commio is here to help. Set up a demo today.

Date posted: July 2, 2021

Topic: Inbound Voice   Outbound Voice  

Tags: E911  

Michael Tindall

Michael Tindall leads Commio's product development and engineering teams. While attending Clemson University, Michael co-founded Tsoft Solutions, purchased by ClearSky Networks. Next he built and ran support for US Networks. Michael then worked for Bandwidth till he was approached by Aaron Leon to build a cloud-based routing system. The rest is history. Michael is a “40 under 40” winner, and one of only 18 OpenSIPS Certified professionals worldwide. When not coding the future of telecom, you’ll find him enjoying movies, cars, entertaining, and exercising.

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