As discussed in Part 1 of our series (video available here), Twilio is an excellent CPaaS—but it is not a carrier, and this means that as your call and message volume goes up pricing becomes increasingly prohibitive. Audio quality can be iffy. Worse yet, the lack of redundancy leaves you open to disasters!
In Part 2 above, we demonstrate how you can add a Bring Your Own Carrier (BYOC) trunking solution for outbound Programmable Voice to power any fast-growing application, enterprise VoIP solution, contact center, or service provider. Whether you use Twilio, MS Team, or another CPaaS / UCaaS, BYOC takes just minutes to add—no number porting or dev lift required. With BYOC for outbound voice, you can:
- Boost call quality with multiple carriers and intelligent call routing.
- Enhance reliability with automated failover and redundancy.
- Save as much as 30-70% on your calling costs.
- Gain control with real-time call transparency and re-routing.
- Get faster, better customer support (without paying extra!).
Want to sleep better and save money on your outbound calls? Watch now!
Concerned about the inbound calls you might be missing? Register for Part 3 to see how you can add an inbound carrier! (Missed Part 1? Watch now!)
Join us each month to ask the telecom “wise guy” – a seasoned expert with deep experience in particular aspects of the field. No agenda, no sales pitch, just you, the expert, and your questions answered.