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Video: Twilio Part 2 – Outbound Voice

Eric Leon

As discussed in Part 1 of our series (video available here), Twilio is an excellent CPaaS—but it is not a carrier, and this means that as your call and message volume goes up pricing becomes increasingly prohibitive. Audio quality can be iffy. Worse yet, the lack of redundancy leaves you open to disasters!

In Part 2 above, we demonstrate how you can add a Bring Your Own Carrier (BYOC) trunking solution for outbound Programmable Voice to power any fast-growing application, enterprise VoIP solution, contact center, or service provider. Whether you use Twilio, MS Team, or another CPaaS / UCaaS, BYOC takes just minutes to add—no number porting or dev lift required. With BYOC for outbound voice, you can:

  • Boost call quality with multiple carriers and intelligent call routing.
  • Enhance reliability with automated failover and redundancy.
  • Save as much as 30-70% on your calling costs.
  • Gain control with real-time call transparency and re-routing.
  • Get faster, better customer support (without paying extra!).

Want to sleep better and save money on your outbound calls? Watch now! 

Concerned about the inbound calls you might be missing? Register for Part 3 to see how you can add an inbound carrier! (Missed Part 1? Watch now!)

Join us each month to ask the telecom “wise guy” – a seasoned expert with deep experience in particular aspects of the field. No agenda, no sales pitch, just you, the expert, and your questions answered.

Date posted: February 25, 2025

Topic: APIs   CPaaS   Intelligent Call Routing   Outbound Voice   Voice API  

Tags: bring your own carrier   BYOC   Redundancy   Twilio   Twilio bring your own carrier  

Eric Leon

Eric has been with Commio since our inception in 2009. Over the years, he has served multiple roles in sales and marketing. As Vice President of Sales, Eric is responsible for scaling our sales team, defining the sales blueprint to enter new markets, forging strategic relationships with customers, and ensuring that every partner receives outstanding service. Prior to Commio, Eric served as a Visual Effects Designer, where he developed content for major brands such as Budweiser, Jaguar, and Hyundai. Eric holds a B.S. in communications from the University of North Carolina Wilmington. When Eric’s not using Commio's disruptive technology to unlock the exceptional value you can find him geeking out in the Arduino community.

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