Top 10 Cloud Communication Trends in 2025

Tim McLain

As with most technology, cloud communications evolve faster than the speed of light, along with the subsequent rules and regulations. The only thing you can count on is that the VoIP and messaging landscape will be very different by the end of 2025—and those who don’t keep up will be quickly left behind.

  • How rapidly will Rich Communications Services (RCS) become the new messaging standard, and what will compliance look like?
  • Will the majority of campaigns continue to be rejected?
  • Can branded, verified calling get customers to pick up the phone?
  • What’s the latest on CPaaS, UCaaS, APIs, BYOC, and the rest of the alphabet?
  • Will cleaning the Robocall Mitigation Database (RMD) put providers out of business, or reduce fraudulent calls?
  • How about the new one-to-one consent?
  • Will the FCC be more or less stringent under a new administration?
CPaaS Expert Alan Quayle

CPaaS Expert Alan Quayle

So many questions!

Commio is pleased to host industry expert Alan Quayle again, who has decades of experience consulting with large and small companies, technical teams and management, text messaging and VoIP professionals, and more. Watch now as he shares his top ten predictions for 2025.

Learn More

Want more information about any of the topics? Click on the various links in the slide deck. Or, contact Commio—we’re always happy to help!

Commio’s monthly Industry Briefings tap seasoned telecom experts to review the hottest topics around voice and text messaging in the cloud, helping you stay current on everything you need to know to power better customer experiences with smart, reliable omnichannel communications—while respecting your busy schedule.

Date posted: December 31, 2024

Topic: APIs   Messaging   Outbound Voice   Software as a Service (SaaS)  

Tags: 10 DLC   Branded Calling   FCC   FCC Regulations   rich communication services  

Tim McLain

A passionate technologist at heart with more than 30 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

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