Video: Telecom Wise Guys – February 2023

Tim McLain

For this month’s Wise Guys webinar, we brought in Katie Reddick, Commio’s Director of Customer Success, to answer all the questions that drive you and other users crazy. 

Of course no one wants a major outage or exorbitant bills, but the vast majority of issues involve day-to-day activities. Just a few of the many topics Katie addresses here include:

  • Buying and activating new numbers quickly
  • Easier port-ins and port-outs
  • Ensuring E911 call lists the correct location
  • Monitoring and managing costs
  • Problem ticket alternatives (how to take control!)
  • Correcting CallerID for your number(s)

Still have questions? Register now for our March 9 Telecom Wise Guys webinar, featuring Commio President & COO Mike Moran! Busy March 9? No problem! Register anyway; we’re happy to send you the recording.

Join us each month to ask the “wise guy” – a seasoned telecom expert with deep experience in particular aspects of the field. No agenda, no sales pitch, just you, the expert, and your questions answered.

Date posted: February 1, 2023

Topic: APIs   Inbound Voice   Messaging   Outbound Voice   Software as a Service (SaaS)  

Tags: Caller ID   E911   Phone Numbers   Porting  

Tim McLain

A passionate technologist at heart with more than 25 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

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