GLOSSARY

Cloud Communications Terminology

Chatbot

A chatbot is a software program that uses artificial intelligence to process human responses. For example, when you go to a new website, there is often a chat box that will ask you if you have a question how it can help. Based on the questions and answers of everyone who has used the system before you, the chatbot can predict a lot of your questions, the applicable answers, and the best (most “human”) language to help you understand. The more a chatbot is used, the better the responses will be.

See also: Application to Person Messaging | A2P, Machine Learning, Predictive Analytics

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At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Application to Messaging Chatbot

WHAT WE OFFER

 

Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.

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