Cloud Communications Terminology

Predictive Analytics

Predictive analytics utilize historical data, statistical algorithms, and machine learning techniques to identify the likelihood of future results. The goal is to analyze what has already happened to provide the best assessment of what will happen in future iterations.

Predictive analytics are enabled by the wealth of data that is now available, and are utilized in many industries and professions, from marketing campaigns and fraud detection to telecommunications. For example, predictive analytics can look at previous phone calls to determine the lowest cost for an upcoming call (Least Cost Routing | LCR) or even the highest quality option at the most affordable price (Intelligent Call Routing).

See also: Data Mining, Intelligent Call Routing, Least Cost Routing | LCR, Machine Learning

Return to glossary.

At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Predictive Analytics



Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.