Cloud Communications Terminology

Communications Platform as a Service | CPaaS

A Communications Platform as a Service (CPaaS) is a cloud-based software platform that allows you to quickly and easily add real-time communication features to SaaS software programs, such as voice, texting, and multi-media. The difference between a CPaaS and a UCaaS is that a CPaaS uses APIs to add specific functionality to your existing SaaS program, whereas a UCaaS is a universal suite of communication products that functions on its own.

See also: Cloud Computing
Infrastructure-as-a-Service | IaaS
Platform-as-a-Service | PaaS
Software-as-a-Service | SaaS
Unified Communications as a Service | UCaaS

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At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Communications Platform as a Service (CPaaS)



Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.