GLOSSARY

Cloud Communications Terminology

Software-as-a-Service | SaaS

Software as a Service (SaaS) is a software licensing and delivery methodology in which software is licensed on a subscription basis (“on demand”) from the provider and is centrally hosted via the internet in the Cloud.

While companies have historically had to maintain hardware and software onsite, with large IT teams and responsibility for storage, security, and upgrades, SaaS has become the de facto standard, allowing companies to focus on their core business. SaaS further expands PaaS by giving end-users the ability to provision custom applications on top of hardware and native system resources.

See also: Cloud Computing,
Communications Platform as a Service | CPaaS,
Infrastructure-as-a-Service | IaaS,
Platform-as-a-Service | PaaS,
Unified Communications as a Service | UCaaS

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At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.

Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.

Software-as-a-Service (SaaS)

WHAT WE OFFER

 

Better customer experiences start with Commio

Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.

Power Better Customer Experiences with Commio

Don’t worry & rest easy

With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.

Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.

See & control everything

No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.

Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.

Get up & running fast

Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.

With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.

Reliable communications, meet uncommon human support

We take the worry, cost and complexity out of your communications.

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