Video: What’s in a Phone Number – A History Behind the Scenes

Mark Speer

What’s in a Phone Number – A History Behind the Scenes…
And What That Means for YOU!

At Commio, we admit it: we have a real thing for numbers. DIDs. The phone numbers everyone can see as consumers and businesses have evolved over the years, but the part you can’t see is even more complex:

  • What’s a “NANPA” and what does it even mean for SaaS platforms, contact centers, and communication providers?
  • How are numbers sourced, and how does that vary from one provider to the next?
  • How does that alter the cost, control, and deliverability?
  • Most importantly, how does any of it affect you

Nowadays, companies—particularly SaaS platforms—can “own” a wide range of numbers and types, sometimes controlling tens of thousands of them. Although you might not think too much about where your numbers come from and why, it can have a direct impact on how quickly you can get them, the selection, what you pay, and which provider is ideal for routing different types of communications over them.

Watch Commio Chief Strategist Sam Shiffman; VP of Carrier Relations Mark Speer; and Numbering & Regulatory Administrator Meghan Reynolds, who have all been knee-deep in numbers for years, as they explain the history and why you should care.


Date posted: February 15, 2022

Topic: CPaaS   Inbound Voice   Messaging   Outbound Voice   Software as a Service (SaaS)  

Tags: Intelligent Call Routing   Least Cost Routing   SIP Trunking   VoIP  

Mark Speer

As VP of Product Management & Carrier Relations, Mark ensures that thinQ’s products deliver maximum value and efficiency across a wide variety of implementations. When he’s not working with our carriers to make sure calls complete, he enjoys classic cars, traveling, artwork and exploring the desert southwest. He also enjoys spending time with his wife and family in Tucson, Arizona where they reside.

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