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Video: 9 Tips to Ensure Your Text Messaging Campaigns Aren’t Rejected

Scott Navratil

Watch this Critical Training Session to
Get Approved the First Time, Every Time

Text Messaging Campaign Registration ChecklistIf your company relies on text messaging to keep customers (or your customers’ customers) informed, chances are you’ve been frustrated lately. Ever since the SMS gateways started manually vetting 10DLC long code campaigns a staggering 80% percent of campaigns are being rejected! And the delays are costing more time and money – not to mention customer dissatisfaction. 

It’s true that the gateways are taking compliance very seriously, but with good reason: 98% of consumers open new texts within a couple minutes; no other medium comes close. Do we really want to mess that up? Watch now as Commio’s Brian Ford, Sr. VP of Messaging, and Scott Navratil, VP of Customer Retention & Growth, review:

  • Whose brand is it? Consistency is king
  • URLs, phone numbers, and oh, the places they go
  • Which keywords are a big no, as in never
  • STOP! (Seriously – give recipients a way to say Stop)
  • Privacy notices, plus terms and conditions – yes, those matter too!

Bonus: Download our Text Messaging Campaign Checklist to ensure that all of your campaigns are compliant!

Date posted: September 8, 2022

Topic: 10DLC Long Code   Messaging  

Tags: 10dlc   campaign registry   long code   MMS   SMS  

Scott Navratil

As Chief Revenue Officer (CRO), Scott Navratil brings over 30 years of expertise in sales and marketing to Commio. He oversees the company's sales, marketing, and customer service operations, driving revenue growth and strategic alignment across these critical functions. Before joining Commio (through its acquisition of teli), Scott held senior executive roles at leading IP communications providers, including Dash911, Vitelity, Onvoy, Inteliquent, and teli. In 2011, he was recognized as one of Colorado Business Magazine's most powerful salespeople. He remains an active thought leader in the industry, frequently speaking at major national telecom conferences on all topics related to business communications. Scott earned a B.A. in Meteorology from the University of Northern Colorado, with a secondary degree in Chemistry.

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