Video: Cloud Comms Industry Briefing – January 2023, with CPaaS Expert Alan Quayle

Tim McLain

CPaaS Expert Alan QuayleWelcome to a new year of cloud communications industry briefings. We’re excited to start 2023 with long-time industry expert and prognosticator Alan Quayle! Watch now as he walks us through the recent past and then shares his predictions for the coming year:

  • 3 years of programmable communications—2020 to 2022—in just 16 slides
  • Pandemic consolidation
  • Post-pandemic reckoning—Alan predicted what we’re seeing with Avaya
  • The coming of cost competition
  • Messaging: will A2P SMS growth ever stop?
  • What will the recession do to us?

Jumpstart your 2023 communications—Watch now.

And, don’t miss out…register for the February Industry Briefing! Topics to be announced shortly.

About Alan

Alan Quayle works at the bleeding edge of IT and Telecoms, building new businesses and services. His work experience includes: BT, Lucent Technologies, Cambridge Technology Partners, founder of Teltier (sold to Cisco) and 17 years as an independent focused on the intersection of IT, Web and Telecoms. Customers range from global leaders like AT&T, Etisalat, M1, Telstra, Verizon, Huawei, Oracle to innovative start-ups like Apigee, AppTrigger (now Metaswitch), Camiant (now Oracle), Guavus, Layer 7 (now CA Technologies), OpenCloud, and Tropo.

Our Industry Briefings tap experienced telecom experts to review the hottest topics around voice and text messaging in the cloud, helping you stay current on everything you need to know for better customer experiences with smart, reliable omnichannel communications – and all within 30 minutes.


Date posted: January 11, 2023

Topic: CPaaS   Inbound Voice   Messaging   Outbound Voice   UCaaS  

Tags: Call Center   Cloud Communications   Contact Center   SMS  

Tim McLain

A passionate technologist at heart with more than 25 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

Recent posts from Tim McLain

Get the latest from Commio

We’ll send you one email a month featuring our latest blog content.