Video: Cloud Communications Industry Briefing – October 2022

Tim McLain

Enjoy our October Industry Briefing! Our experts provide the latest hands-on tips for managing communications to ensure legal compliance, ease administration, and optimize customer experiences.

  • Learn the top three reasons why moving your contact center to the cloud is essential. Tim McLain, Director of Marketing, explains how this important move will help you do more than save money – think redundancy, better up-time, better customer experiences!
  • Product Development Director Ashley Byrd shows us how to use your text messaging solutions with phone numbers from another provider – including landlines – to ensure simple, one-stop phone number management. (And hear about Commio’s Hosted SMS solution, coming soon!)
  • See how simple it is to troubleshoot, and solve, most common call quality issues using Commio’s industry-first tools. Andy Constantino, our intrepid Sales Engineer, explains why taking control of the customer experience has never been this easy – or more important.

Register for the November Briefing now – topics to be announced. Need answers yesterday? Contact our cloud comms specialists directly for a free consultation.

Our Industry Briefings tap experienced telecom experts to review the hottest topics around voice and text messaging in the cloud, helping you stay current on everything you need to know for better customer experiences with smart, reliable omnichannel communications – and all within 30 minutes.

Date posted: October 20, 2022

Topic: APIs   Inbound Voice   Messaging   Outbound Voice   Software as a Service (SaaS)  

Tags: Contact Center   Hosted Messaging   Intelligent Call Routing   Least Cost Routing   SMS  

Tim McLain

A passionate technologist at heart with more than 25 years of marketing experience, Tim loves using technology to help businesses solve problems and grow their bottom line. Tim is happiest brainstorming new approaches to marketing and communications to help Commio's partners better understand, trust, and embrace our cloud communications solutions. In his spare time, he loves shooting and editing video, riding long distances on North Carolina’s amazing bike trails, and enjoying the darkest craft beer he can find.

Recent posts from Tim McLain

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