Failover is an essential operation that commands backup systems to take over when the primary system fails. Failover:
- Is a resilient proxy for critical networks that rely on 24/7 accessibility;
- Ensures seamless operation within a network; and
- Prevents interruption for the end-user.
Many Voice over Internet Protocol (VoIP) carriers have the ability to provide failover services tailored to the needs of customers. For instance, if Session Initiation Protocol (SIP) or public switched telephone network (PSTN) devices cannot receive calls, the calls can be automatically rerouted to another SIP destination or PSTN number specified in the service level agreement.
See also: Intelligent Call Routing, Redundancy
At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.
Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.
WHAT WE OFFER
Better customer experiences start with Commio
Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.
Don’t worry & rest easy
With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.
Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.
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No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.
Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.
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Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.
With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.
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We take the worry, cost and complexity out of your communications.