Redundancy increases the reliability of voice calls by providing multiple alternative, yet independent, paths through which calls can be rerouted and delivered. VoIP service providers make this possible by arranging several direct carrier interfaces with various carriers across your service area.
For any redundancy strategy to succeed, business users need to make sure that the providers they hire build redundancy into their systems. For example, having multiple data centers ensures that a single point of failure does not have a major impact on services. Veteran VoIP providers also use network management tools to detect early signs of failure or degraded voice quality in their network. Internal, inter-device and link failures are common causes of downtime. Providers can preempt trouble by rerouting traffic so that calls are delivered on time via alternative paths.
At Commio, communication is in our name and our DNA. We believe better voice and messaging eliminates worry, unnecessary cost, and complexity.
Our platform and APIs are powerful and easy to use. Think less telecom jargon and more control. Plus expert, U.S.-based support that’s there when you need it.
WHAT WE OFFER
Better customer experiences start with Commio
Everyone in your company – from IT, Engineering to Product – can create better omnichannel customer experiences with our cloud voice and messaging solutions.
Don’t worry & rest easy
With 40 voice carriers powering your calls and every SMS/MMS provider in route, disaster recovery is built-in.
Commio handles billions of dials and messages a month so you can sleep better knowing we’ve got your back.
See & control everything
No more black box. See beyond the API. Easily research calls, carriers, and message delivery to troubleshoot & solve issues.
Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.
Get up & running fast
Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging.
With developer-friendly installation that’s fast and painless, it’s no wonder communication is in our name and our DNA.
Reliable communications, meet uncommon human support
We take the worry, cost and complexity out of your communications.