Multiple Vendors, Better Service, More Choices
Are you using a single carrier for your voice needs? You might be holding yourself back from being cost-competitive. Commio offers one marketplace where every carrier is normalized in the cloud, yielding the best possible calling rates with built-in disaster recovery.
With Commio, you can rest assured that your routing works. We’re perfect for anyone looking for:
- Better quality and lower costs from multiple vendors
- 40 layers of redundancy built into your contact center so you never miss a call
- A robust network with better service and disaster recovery
Take Advantage of Multiple Carriers with Our Solutions
At Commio, we can help enhance your existing Twilio, Nexmo, or Plivo installation. By adding our intelligent call routing (LCR) solutions into your API with a few lines of code, you’ll see an instant advantage that will enrich your apps and improve your voice and messaging services.
As a communications API provider with 40+ carriers and built-in redundancy, you’ll have the support and the services you need to scale your apps faster by having endless access to messaging and procurement of telephony services. At Commio, we can support you regardless of what platform you work in and will help route call and messaging fast.
While using our CPaaS solutions can offer numerous benefits, it can also pave the way for your business to gain access to additional solutions from Commio. From toll-free voice to call routing to local voice to messaging and database solutions, we can help you enhance your business communications in an efficient and convenient manner.
Benefit From a Flexible & Scalable CPaaS
With Commio’s efficient and innovative CPaaS solution, you’ll get an API service that is easy to use, allows you to scale freely without constraints, and offers major cost savings. Using Commio will guarantee an instantaneous cost advantage over your competition. In fact, using Twilio and Commio together delivers 55% in cost savings or more.
Additional benefits you’ll see with Commio include:
- Flexible APIs to code into your software
- Access to a multi-provider solution with route flexibility
- Disaster recovery so downtime is minimized
We’re Dedicated to Redundancy, Savings & Scale
Unsurpassed Professional SupportI'm a CIO and a new customer of Commio. We had a major issue with migrating our numbers from another business to Commio. Basically, the current partner executed the transfer days ahead of the agreed-upon schedule, not ideal. After many many hours of trying to work with the current vendor to restore our numbers unsuccessfully, our team reached Katie Reddick in your support team. It was after hours and on the weekend but Katie acknowledged our situation, leveraged her connections at Inteliquent, and helped complete our number port which saved us from catastrophic revenue and reputational loss. From my perspective, Katie's dedication confirms that we partnered with the right business and I wanted to let you know personally how much we appreciated her help.
Omnichannel Communications Made EasyCommio's text messaging capability is easy to use and implement into our existing workflows. Very happy with results. Their platform is robust, powerful, and easy to use. My favorite thing is the ability for a front-end user–non-admin, non-techie–to trace a problem call start to finish and fix it.
Highly RecommendedNow that they've combined their inbound and outbound portals and integrated text messaging support from teli, I like them even more. The setup is easy to use, and the documentation is very complete. The support staff is always great when you do need some help.
Helpful & KnowledgeableThe telecom landscape is changing right now. However, they constantly keep their customers updated with what is going on and what is coming in the future. Tech support has been very easy to work with and has helped me with problems even on my end. Just because they saw it was "not their problem" did not stop them from helping. Everyone else was great to work with as well and was very helpful.
Text Messaging SolutionThey have very deep understanding of the new 10DLC/A2P texting regulations and they have been a great advocate for us in the whole process. The service is very reliable, with good management tools. Any problems or questions we have are quickly resolved by their support team. Our Account Manager Pete Sweeney is a great advocate for us whenever we need a little extra assistance beyond the scope of a support team.
Better Voice & Great SupportWe have had bad experiences in the past with other companies that were more feature-rich but failed the first time they were DDoSed or failed when a data center had issues. Commio is very strong when it comes to the reliability of their services, clear communication on issues and rapid response when it comes to dealing with problems.
Great Support & Portal
We initially went with Commio because of their prices. However, we've found that not only is their cost incredible, but also their service. Every ticket I've ever created gets assigned to an engineer quickly and the only time I've struggled to get a resolution is when the issue is on some carrier who refuses to do any deep dives. Their portal is also easy to understand and manage. So easy that I've been able to train various other employees on how to use it, and in extreme cases been able to simply talk someone through using it without even having it in front of me.
Better API PlatformThe interface of the site Commio.io is the easiest by far on all the providers that I have been to... I on average use six providers and my go-to is Commio as the first option always. It's easy and it just works.
Reduce Twilio CostsThe best part from Commio, when integrated with Twilio in our case, is that it intelligently switches outbound phone providers depending on the destination we call. It doesn't seem like much to save at first, but seeing it in a cumulative view is a significant cost savings over Twilio.
Inbound & Outbound Calling
The portal allows me to purchase numbers, control my inbound and outbound call routing. I utilize Commio for outbound dialing on some equipment, and backup dialing on other equipment. I can configure test environments and route traffic instantly to my environments. I also love the control to change the outbound carrier I am using, especially if we are troubleshooting carrier issues. Support has been great too!
Scale Twilio & Save
Reliable & Easy to Work With
You Negotiate, We Save
Better Toll-Free Prices & Support
Scale Twilio & Save
Unlimited Call Flexibility & Routing
Fraud Protection Built-In
Save on Long Distance
Disaster Recovery in Action
Phone Number Issues Solved
Better SIP Trunking
Commio Solves Telephony Challenges
Enterprise VoIP Solution
Reputable Brand & Support
Great Canadian Routes
No More Call Completion Issues
A Pleasure to Work With
Fast, Flexible Call Routing
Easy & Flexible Cloud Voice
The Commio platform is robust, powerful, and fairly easy to use. Favorite thing is the ability for a front-end user (non-admin, non-techie) to trace a problem call from start to finish and identify the problem. Second favorite is the ability to switch inbound toll-free routes dynamically if there are any carrier issues. That means ZERO downtime. Text messaging capability is easy to use and implement into our existing workflow. Happy with results.
Financial Services Telecom Solution
We were tired of the old ways of telecom, and Commio delivers a fresh take on the space. We are able to get support for our product in minutes, rather than days. You get to have a relationship with your reps, you aren't just another number on a spreadsheet. Their interface on Commio.io is clean and user-friendly, but also gives smart control of your call routing. Commio solved our need for telecom delivery to our on-prem PBX. Only downside is that we didn't switch telecoms sooner.
Contact Center Solution
We provide a SaaS contact center solution for clients. High availability is an absolute requirement and Commio has delivered that. Had FAS issues with some other carriers. Absolutely none with Commio. Problem solved. Best quality routing for contact centers without crazy rate variation. Other carriers there is a choice between quality and least cost routing. Commio is quality with very good intelligent call routing. They deliver good rates without sacrificing quality or using gray routes.
Great Voice Provider
The combined Commio.io portal is more streamlined and on par with other carriers. But even before that Commio was one of my favorite carriers to work with both on the phone number ordering and porting side as well as support when we need to diagnose a customer call report. We get alerts on suspicious activity and a responsive team to work with. I believe Commio is the only provider we work with that we can actually go into the portal and find a full SIP debug on a call or call attempt and follow the segments through to see deep into which carriers were involved and which connections.